Help Center

1. Click the TimeAlign extension icon in your browser toolbar
2. Click the Settings icon in the top right corner
3. Navigate to the Subscription section
4. Enter your license key in the format: FOCUS-XXXX-XXXX-XXXX
5. Click "Activate License"

Your license key was sent to your email after purchase. Check your spam folder if you can't locate it.

1. Connect your Google Calendar (see below)
2. Click the TimeAlign extension icon
3. Select a calendar event from the list
4. Your session will begin and distracting sites will be blocked

TimeAlign requires Google Calendar integration to function. Make sure you've connected your calendar first.

1. Open the extension and click the Settings icon
2. Navigate to the Google Calendar Integration section
3. Click Connect Google Calendar
4. Sign in with your Google account and grant calendar read permissions

We only request read-only access. TimeAlign cannot modify, create, or delete your calendar events.

• Verify you entered the key exactly as shown in your email
• Ensure you're using the format: FOCUS-XXXX-XXXX-XXXX
• Check your spam folder for the license email
• Try copying and pasting the key instead of typing it manually

If the issue persists, contact support@usetimealign.com

• Ensure you're signed into Google Calendar in your browser
• Try disconnecting and reconnecting in extension settings
• Verify that you granted calendar permissions when prompted
• Reload the extension at chrome://extensions

• Confirm you have an active focus session running
• Check that the site is in your block list under Settings
• Try reloading the page you want blocked
• Verify your license is active in the Subscription section

• Ensure you have a stable internet connection
• Check that the extension is enabled at chrome://extensions
• Refresh the extension popup
• Note: Clearing browser data may affect session history

1. Open extension settings
2. Navigate to the Subscription section
3. Click Manage Billing
4. In the Stripe portal, select "Cancel Subscription"

You can cancel anytime. Your access will continue until the end of your current billing period.

Access your billing portal by clicking Manage Billing in extension settings. You can:

• Switch between monthly and annual billing
• Upgrade to a higher tier plan
• Downgrade to a lower tier plan

Changes take effect immediately. Unused time is credited to your account.

1. Open the TimeAlign extension
2. Go to Settings
3. Navigate to Subscription
4. Click Manage Billing

You can also access the portal via the link in your purchase confirmation email.

We offer a 14-day free trial PLUS a 14-day money-back guarantee after you start paying. That's 28 days of risk-free usage! See our full refund policy for details.

A focus session is a dedicated time period where TimeAlign blocks distracting websites. Sessions can be:

• Calendar-based: Automatically linked to your Google Calendar events
• Manual: Started on-demand for any duration

During a session, blocked sites display a "Stay Focused" message.

When a focus session is active, TimeAlign intercepts requests to sites on your block list and redirects them to a blocked page. You can:

• Add individual websites to your block list
• Block entire categories (social media, news, entertainment)
• Customize which sites are blocked per session

Blocking only occurs during active sessions.

Completion rate measures the percentage of planned session time you actually completed. For example, a 60-minute session with 48 minutes of focused time equals 80% completion. We recommend aiming for 80% or higher to build consistent habits.

Your streak counts consecutive days where you completed at least one focus session. Completing a session maintains or increases your streak; missing a day resets it to zero. Streaks help build consistent focus habits over time.